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How to Complete your KYC Verification on Cashaa

1 min read10 stepsUpdated Jul 14, 2025

To ensure a secure and seamless experience, Cashaa requires users to complete a simple identity verification process. This step is essential for compliance with regulatory standards and to protect your account from unauthorized access. Follow the step-by-step guide below to complete your KYC (Know Your Customer) process:

  1. 1

    Step 1:

    Start by logging into your Cashaa account.

    Screenshot for step 1: How to Complete your KYC Verification on Cashaa
  2. 2

    Step 2:

    From the dashboard, navigate to Settings (refer to the image below for guidance).

    Screenshot for step 2: How to Complete your KYC Verification on Cashaa
  3. 3

    Step 3:

    Select the KYC option to begin the verification process.

    Screenshot for step 3: How to Complete your KYC Verification on Cashaa
  4. 4

    Step 4:

    A verification email will be sent to your registered email address.

    Screenshot for step 4: How to Complete your KYC Verification on Cashaa
  5. 5

    Step 5:

    Open the email and click on the Verify KYC link to proceed with the process using our trusted KYC partner.

    Screenshot for step 5: How to Complete your KYC Verification on Cashaa
  6. 6

    Step6:

    Make sure your web or mobile camera is connected and working. Click Continue and follow the instructions displayed on the screen.

    Screenshot for step 6: How to Complete your KYC Verification on Cashaa
  7. 7

    Step 7:

    Select the country and document-type of the ID you wish to use.

    Screenshot for step 7: How to Complete your KYC Verification on Cashaa
  8. 8

    Step 8:

    Upload the photos of the ID document. You can use any official government document—ID-card, passport, driving license, etc. —valid for at least one month after the present date.

    Screenshot for step 8: How to Complete your KYC Verification on Cashaa
  9. 9

    Step 9:

    Complete the liveness check by facing the camera and slowly rotating your head in a full circle as instructed.

    Screenshot for step 9: How to Complete your KYC Verification on Cashaa
  10. 10

    Step 10:

    Now you’ll just have to wait while Sumsub checks your data. This won’t take long and the status of your application will be updated automatically.

    Screenshot for step 10: How to Complete your KYC Verification on Cashaa

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