§ Contact
Talk to a human.
For account, deposit, withdrawal, or KYC issues, the fastest path is to raise a ticket from inside the Cashaa app — it tags your account automatically so we can investigate right away.
In-app
Raise a ticket
Open the Cashaa app → Help → Submit a ticket. We typically respond within one business day.
See step-by-step guide →support@cashaa.com
For partnerships, press, or anything that doesn't fit a ticket, write to us directly.
Send email →Before you write
Most account, deposit, withdrawal, and KYC questions are covered by the step-by-step guides in this help center. If your question is here, you'll get an answer faster than waiting for a reply.
Browse all help articles →Or send us a message directly
Reaches the same support inbox as in-app tickets. Replies within 1 business day.